Being an Effective Manager Programme

Split over 3 sessions, each approximately 1 month apart, the programme focuses on distinguishing the difference between a range of management and leadership concepts and their appropriate application.

You will learn how to effectively manage yourself, your team, conflicting priorities and demands. You will further develop your coaching, motivation, and influencing skills in a way that positively challenges, supports, and empowers your team, while also learning how to practically manage difficult conversations and discuss challenging issues.

Learning Outcomes

• Recognise differences between management and leadership and why skills in both are necessary.
• Develop effective time management skills, including delegating effectively.
• Describe fundamental approaches in best practice to delivering a quality service.
• Develop techniques to enhance self-awareness of your management style and individual personality traits.
• Recognise preferences when communicating with others, develop skills in influencing and motivating others, especially those different to you.
• Explore coaching as an activity to develop, challenge, support and empower team members.
• Enhance your influencing, motivation, and communication skills to positively challenge, support, and empower your team.
• Learn the art of managing difficult conversations and discussing challenging issues constructively with peers, direct reports, and senior leadership.